Configuring the Announcements Workspace

You can configure the Announcements workspace based on your requirements.

1.Log in to Ivanti Neurons for ITSM as Administrator.

2. From the Configuration Console, click User and Permissions > Role and Permissions. Select Self Service Role. The Role: SelfService page appears.

3.Click Top Level Tabs, and then click Add New Tab.

4.Under Add New Tab, click Object Workspace.

5.In the Adding New Tab pane, enter Announcement in the Name field.

6. In the Object Workspace's Configuration pane, select the following from the Object and Layout fields:

•Object: Announcement

•Layout : Announcement.SelfService.NextGen

Configuring the Announcements Workspace

7.Click ADD This Tab. The Announcement tab is added to the workspace.

To delete this tab, click Delete This Tab or click in the Top Level Tabs.